Customer Reviews for Carter Chevrolet and Mazda of Manchester Manchester, CT

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Carter Chevrolet and Mazda of Manchester in Manchester, CT, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Carter Chevrolet and Mazda of Manchester, allow us the opportunity to earn your business.


Thanks Mark Cross for helping me find my TrailBlazer!
Sharon W    

We are so happy with our new 2011 Chevy Equinox. Thanks Rich and Carter Chevrolet.
Maria M    

Thanks Carter Chevrolet for our Chevy Traverse...we had a great buying experience!
Mark K    

Best experience ever buying a car...top shelf!
Earl & Pam K    

I am more than satisfied with the people at Mazda of Manchester's service department. I am delighted that they are there for my assistance. I will continue to count on them.
C. Hachadourian-Jan 2009    

Dave Griswold not only address my issues but went the extra mile. I left, as always, feeling very comfortable that my car was in tip top shape. Great job Dave.
Susan P.-Mar 2009    

Wayne and the service department at Mazda of Manchester was GREAT as always!! It is nice to walk into a place and be greeted by name. Excellent service.
Matt G.-Jan 2009    

Wayne has always treated me like a valued customer, which is the main reason I return for service. He has always been able to schedule me early in the morning and I appreciate the quality products used.
James S.-March 2009    

Very positive experience with your staff. The waiting are is also very clean and a pleasant place to wait. I will be coming back to your facility for future work.
Nancy V.-May 2009    

Your customer service was excellent. Having my vehicle washed was even better. Keep up the good work. I am looking forward to my next service appointment. Zoom Zoom.
Harold G.-May 2009    

I am amazed that they took me right in with no appointment and fixed it for free under my warranty. The staff is great there. Thanks a bunch.
Dawn D.-May 2009    

The service and the way I am treated when I come in is beyond words. It is the best service I have ever encountered and wish all dealers would learn from you. I send everyone I know to you no matter what car they own. I thank you for making my experience a pleasant one. Keep up the good work. Thank you.
Richard A.-May 2009    

This was my first visit to Mazda of Manchester. I was impressed with the quality of service and the fact that your mechanics didn't rush to finish the job just to get it done. They took the necessary steps to determine the problem and kept me informed. Thank you.
Ken B.-Aug 2009    

The service I receive at your facility still remains to amaze me as to how courteous, professional but yet personable everyone is. Thank you for helping me maintain my Mazda Protege ZOOM ZOOM.
Richard A.-July 2009    

We have found the customer service far exceeds any we have received at any dealer in the past...anywhere! All of your staff that I have dealt with has left a lasting impression as very friendly, courteous and very helpful. We would not even consider going anywhere else.
Judy M.-Sept 2009    

I appreciate how the staff bent over backwards for me. I thank your service people for making a stressful situation a lot easier.
Michael M.-Sept 2009    

I'm very satisfied with the service department, both Dan and Wayne. They supplied all of the information I needed to buy the best tires for my car and the job was completed on time - Thanks for the shuttle service.
Steve M.-Oct 2009    

Another great job by your people. Everything done on time and with a smile. Thanks,
Peter B.-Nov 2009    

Overall I was very impressed with the quality of the customer service I received. This was my first experience with your dealership and I will definitely be back.
Angela C.-Nov 2009    

I want to take a minute and actually thank Dave for his extra care and attention regarding my vehicle. Another service department at another place messed a few things up and Dave did all he could to rectify the situation. Thank you for everything.
Jennifer D.-Dec 2009    

You have a great crew at Mazda of Manchester, courteous, professional, helpful, and they listen to what we are talking about, and they get the job completed right. We feel confident that our vehicle will perform without any problems when we bring our vehicle to Mazda of Manchester.
J. Jahn-Feb 2010    

I am very pleased with the service I received at Mazda of Manchester. The service staff was able to diagnose the problem with my vehicle very quickly, offer a solution, and I had my car back the next day with the replaced part. The problem has not come back thanks to their expertise. They even offered me a ride to and from my home while they had my car. I will definitely be coming back to Mazda of Manchester for future service.
B. Lyons-Jan 2010    

They were very knowledgable and quick with the paperwork as well as straightforward with pricing.
L. Michaud-June 2009    

I'd have to give them an A+ for everything!
J. Labelle-June 2009    

I normally do not give 10's but the service I received at Mazda of Manchester vs another dealership was much more superior and courteous! I am very happy across the board with the customer service.
S. Hurd-August 2009    

I visited ten dealers and Pat was in every respect the BEST sales person. They made me feel like I was the most important person in the room.
J. Mirakian-August 2009    

They were all very friendly and when I was done I felt like they were already part of my "extended family"!!! I never had an owner of a dealership meet us and greet us in such a positive way. I love the "family store" feeling they project.
S. Caccomo-August 2009    

I lease my cars and have been a loyal customer to Toyota. I leased five vehicles with them. This is my first venture "outside the comfort zone", and I have never been more excited about a new car as I am with my new Mazda. I had some financial issues in the past and Mazda not only worked through those barriers but, made me feel important to them at the same time. I will refer all who are searching for the perfect fit to Mazda of Manchester. Thank you to Bob H, Jimmy F, and Nora for their warm, compassionate professionalism. I felt at home the moment I walked through the doors of the dealership.
B.S.-Nov 2009    

Didn't pressure us. It was a very relaxing experience. Everyone was very helpful and friendly. I would recommend this dealership to family and friends. As a matter of fact we now have three Mazda's from this dealership in our family!
S. Ford-May 2009    

The body shop staff was wonderful. Every time I called or came in they were kind and patient with me. After picking up my car I was amazed to see my car looking brand new again! You cannot even tell anything was ever wrong with it. I am beyond pleased with the work the body shop did and cannot thank them enough!
Melanie V.-July 2009    

I am very pleased with the excellent service that I received. Jon kept me posted with regard to the timing of the repairs and my paperwork was done in a prompt and professional manner. It's nice to know that there is a place I can count on for good service.
Stelina M.-April 2009    

Everything was fine and Jon was helpful as usual! The service I received was better than satisfactory once again.
Patrick C.-Nov 2009    

Jon in the Body Shop always treats me very well and does an outstanding job. I look forward to doing business with him in the future. This is a very professionally run shop and would recommend them to anyone.
Sal H.-Oct 2008    

Everything that was done at the Carter dealership body work department was beyond my expectations. I am so happy my son recommended to me to have my car's body work done there.
Elizabeth M.-Feb 2010    

I was happy to hear that Carter Chevy was the "preferred body shop" from my insurance company! (because that is where I would have chosen to go even if they didn't) Thanks for the great service!
Sandi K.-Dec 2009    

Jon Nesbit did his regular spectacular job of fixing my vehicle. He took ownership of the situation and made the experience very satisfying. John is a pearl without price, in my opinion.
Walt D.-Feb 2010    

Great experience!! Wow, Imagine a salesman that is very caring! I have recommended other friends to go visit your dealership. Tim Moriarty is very accomodating, pays attention to detail and works very hard to satisfy his customers. Paul and Lou in financing too. Good job everyone!
Linda C.-2008    

Thanks for another great Car and another even greater experience fro Mark Cross and the team at Carter Chevrolet.
Ken and Sue R.-March 2009    

I have been satisfied with your service completely. Starting with Mark Cross in the purchase of my vehicle. He was very helpful, not pushy, and understood what I wanted. Being a widow I need to bring my car for service where I feel comfortable that I will not be railroaded into something that doesn't need to be done. I trust Carter's with servicing my vehicle. Thank you.
Trish L.    

This was my first visit to the service department at Carter Chevrolet as the dealership I purchased my car from had just closed. I felt I was treated as if I had purchased my car from Carter and had ben doing business with them for years. Thank you.
Beth B.-May 2009    

It is nice to know there are still some good people providing customer satisfaction. Thank you for your hard work.
Larry and JoAnne A.-2009    

I was very impressed with your customer service department, excellent, very professional, A+.
Diane D.-April 2009    

I would like to take this opportunity to thank Amanda, Ryan and Mark of your Service department for their excellent service, attitude and hard work. They were instrumental in getting our truck repaired as quickly as possible. They worked diligently so we could have the truck back earlier than expected. We appreciate their efforts immensely. It is our pleasure to do business with a professional organization and with professional associates.
Sharon F.-Feb 2006    

Please let everyone at Carter Chevrolet know how much they are appreciated for their work. I am a happy customer of Carter Chevy and I'm going to keep coming back to bring a smile on all your faces. Thank you,
Shiney D.-Jan 2008    

Thanks for the great service! It's what we've come to exoect from the service folks at Carter Chevrolet.
Walter M.-June 2009    

I stopped in on my way to work and was able to drop my vehicle and have it serviced for an oil change the same day without issue.
Rob F.-June 2009    

I am completely satisfied as always with the continued outstnading service of the Carter team.
Russ B.-Oct 2009    

The service and speed of the repairs at Carter is always incredible. The professionalism and courtesy shown by the front counter staff separates Carter from other dealerships.
Justin Q.-Nov. 2009    

I am happy to say the customer service was outstanding once again! Amanda was a pleasure and took great care of me. She told me options and was very easy to work with. Thank you!
Jane M.-Oct 2009    

We had great service from the staff to the mechanics. That's the reason we keep coming back to Carter.
Ron M.-Nov 2009    

Thank you for great service. The staff was attentive to our needs. The quality of work was excellent. We are completely satisfied with our whole experience at Carter.
Jane and Ted D.-Dec 2009    

The service department did a very good job in handling my work done on the car. They even found some in warranty work that needed to be done at no cost to me.
Ed D.-Jan 2010    

Carter's maintenance staff is always helpful, honest and responsive. This visit was a follow up from a few weeks back with an oil leak they wanted to check out. Found it, fixed it, back on the road. Always get great service at Carter of Manchester.
Steven W.-Feb 2010    

Carter Chevrolet has a wonderful team from the sales people, to the loan office, repairs, and customer service. I am very satisified with my experience and will recommend your dealership to others. It is very rare that you get such a personal experience and positive customer service these days! The follow up from your dealership is very comforting to make sure I am happy with my purchase (and I do love my new Malibu!).
Holly S.-Feb 2010    

DEALER INFORMATION

Carter Chevrolet and Mazda of Manchester
1229 Main Street
Manchester, CT 06040
Phone: (860) 432-7266
Driving Directions & Map

Sales Hours

Mon: 9:00a - 8:00p
Tues: 9:00a - 8:00p
Wed: 9:00a - 8:00p
Thurs: 9:00a - 8:00p
Fri: 9:00a - 6:00p
Sat: 9:00a - 5:00p
Sun: Closed

Service Hours

Mon: 7:30a - 6:00p
Tues: 7:30a - 6:00p
Wed: 7:30a - 6:00p
Thurs: 7:30a - 6:00p
Fri: 7:30a - 6:00p
Sat: 8:00a - 5:00p
Sun: Closed